MENA Support
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Articles
Recent activity by MENA Support-
How to Participate in Free Fire Tournaments
You can participate in the tournament through the qualifiers that we open within the gameFor more details, you can follow us on our following official accounts:https://www.facebook.com/GarenaFreeFi...
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Types of Free Fire Tournaments
Arab ChampionshipThe Arab Championship began at the beginning of 2019, with the name of FFAC, the first season, then the Arab Championship began the second season at the end of 2019, and the third ...
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I want to file a complaint with illegal player/hacking
We are trying our best to restrict the use of illegal software and hacker use in the game.If you find a player using illegal software during the game, please make a complaint during the game or rep...
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How do I report players using bad language?
To report a player using bad language, please attach a screenshot of the bad language when sending us a ticket. We will investigate and follow up from there according to the findings. Please unders...
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Losing Guest Account
We do not protect your gameplay or payment history when you delete or reinstall the game if you play the game on a guest account. As such, there is no way for us to recover the guest account inform...
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Can I Move My Server?
There is no server transfer at the moment. You will choose one of the two servers available to you and the best server around your area, and it cannot be changed after creating your account."I want...
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My account has been deleted, what should I do?
If you have lost your associated Google Play or Facebook account information, please contact customer support or try their account/password finding feature on their own sites.We do not protect your...
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My Account in Facebook/Gmail/VK/Garena has been Terminated
Because we don't have access to your social media account information, we don't know why you were banned from your account. If you are unable to play Free Fire due to restrictions in other social m...
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I Didn't get Events Reward
Reasons for not receiving the prizes: There is a delay in receiving in some cases when there is traffic in the server or due to a slow internet connection, then you have to wait from one to 24 hou...
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I Cannot Open One of Free Fire Events
There are many factors for unable to open one of the events, including: Bad internet connection. You can change your internet network and try again. Space is not enough. You can clean your device ...